The “Grandfathering” Clause: How to Keep Your Patients If You Lose the Bid

“I lost the bid. Do I have to go to 500 homes and pick up my equipment on December 31st?”

This is the nightmare scenario.

The Answer: No.

To protect beneficiaries from disruption of care, CMS allows non-contract suppliers to become “Grandfathered Suppliers.” This is your bridge to survival.

  • The Eligibility: It only applies to Rented Items (Oxygen, CPAP, Hospital Beds, Wheelchairs) where the patient was on claim before January 1, 2027.
  • The Payment: You are paid the Single Payment Amount (SPA)—the same price the winners get. You do not get to keep your old higher rate.
  • The Condition: It is an “All-or-Nothing” election per product category. You must accept all your grandfathered Oxygen patients or none. You cannot cherry-pick the profitable ones and dump the rural ones.

You must formally elect to be a Grandfathered Supplier.

  • The Deadline: This usually must be done within 30 days of the contract period start.
  • The Patient Letter: You are required to send a letter to your patients stating: “We are no longer the contract supplier, but we have chosen to continue servicing you.”
  • The Outcome: This builds loyalty. Patients hate switching providers. If you keep them, you keep the revenue stream (and the resupply revenue for CPAP).
  • The Trap: If you grandfather the Oxygen Concentrator, you must also provide the tubing and masks. You cannot say “I’ll rent the machine, but go buy your masks from the Winner.”
  • The Opportunity: If you keep the CPAP rental patient, you also keep the mask resupply revenue, which is often where the real profit lies.
Flowchart for DME grandfathering election process

Keeping your patients?

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